Founding Seat Offer Conditions

Offered by: Your Evenings Ltd, trading as Is My Agent Safe, a company registered in England and Wales, company number 17185055. Registered office: 66 Paul Street, London EC2A 4NA, United Kingdom ("we", "us").

Contact: hello@ismyagentsafe.com

Effective date: 19 October 2026

These conditions apply to our 20 founding agency seats. They add to our Terms (ismyagentsafe.com/legal/terms) and Refund Policy (ismyagentsafe.com/legal/refund-policy). Where they conflict, these conditions apply to the founding seat.

1. Definitions

"Generally available" means any founding-seat holder can use the feature without a waitlist, an invitation or manual setup by us.

"White-label lags" means white-label reports aren't ready on your billing start date.

2. Reservations

3. Free full reports until billing starts

  1. Who gets them: agencies with a confirmed founding seat whose reservation hasn't been canceled or lapsed.
  2. What you get: full reports (normally $29 each) for checks you run on client installs that you look after and are authorized to check. We send each report as a private link. We don't promise a delivery time.
  3. How many: up to 25 full reports in total before billing starts.
  4. Start: the day we confirm your founding seat by email.
  5. End: at the earliest of:
  1. Reports already sent stay available for our normal retention period (90 days from issue).

4. First month free if white-label lags

  1. Who gets it: founding-seat holders whose billing start date falls while white-label lags.
  2. What you get: your first monthly billing period, starting on your billing start date, is charged at $0. Your first $99 charge is one month after your billing start date.
  3. It stays free: if white-label reports become ready during the free month, the month is still free. You get one free month at most.
  4. Reminder: we'll email you at least 7 days before your first $99 charge, with the amount, the date and how to cancel. If you cancel before that charge, you pay nothing.
  5. No free month if white-label reports are ready on your billing start date. Billing then starts at $99 that day.

5. Price lock and cancel any time

  1. $99/month, price locked for your first 12 paid months. A free month doesn't use up the lock.
  2. It's a price guarantee, not a minimum term. Cancel any time. You won't be charged again, and your seat stays active until the end of the period you've paid for.
  3. After the lock, your seat moves to the then-current Agency list price. We'll email you at least 30 days before the new price first applies, and you can cancel before then so you never pay it.
  4. 25 client agents. A seat covers up to 25 client agents. We won't charge for extra agents without your written agreement to a price first.
  5. Re-joining. If you cancel and come back later, the founding price and lock don't apply again.

6. Refunds

7. General

8. Data processing for agencies

When you send us data about your clients' systems (for example pasted audit output, versions and configuration), you're the controller and we're your processor. These terms apply in addition to the Terms and the Privacy Policy:

  1. Instructions. We process that data only to provide the Service to you, as described in the Terms, the Privacy Policy and these conditions, and on your other documented instructions. We'll tell you if we think an instruction breaks data protection law.
  2. Scope.
  1. Confidentiality. Everyone we authorize to process the data is bound to keep it confidential.
  2. Security. We take appropriate technical and organizational measures, including encryption in transit, access controls, secret masking and short retention.
  3. Sub-processors.
  1. Transfers. We transfer the data outside the UK only with the safeguards described in our Privacy Policy (§5).
  2. Helping you. Taking into account the nature of the processing, we'll help you, at no extra charge for reasonable requests:
  1. Breaches. We'll tell you without undue delay, and within 48 hours of becoming aware, of a personal data breach affecting your data.
  2. Deletion. When the Service ends, we'll delete your data (or return it on request, before deletion) within 30 days, unless the law requires us to keep it.
  3. Audits. We'll make available the information needed to show we comply with this section. We'll allow and contribute to reasonable audits, on at least 30 days' notice, no more than once a year, and at your cost, unless a breach by us is found.
  4. Your responsibilities. You confirm that you have a lawful basis and your clients' permission to send us their data, and that you've told them about it.